Scooters! Georgia 67 American Way Dawsonville, GA 30534 800-552-4382 scootersgeorgia@aol.com Shipping - Parts and Accessories When you order parts or accessories online we will usually ship the order within two business days. If we can not ship within two business days, we will notify you by email. Orders will be sent via US Postal Service or by UPS ground. We use flat rate shipping calculations which are based on your order total. If you choose standard ground shipping you will be able to review the shipping charge prior to placing your order. If you choose to have your order expedited by choosing UPS 1 day air or UPS 2 day air, then shipping charges will not show up in the shopping cart or on your online order. The actual cost of sending your order via 1 day air or 2 day air will be manually added to your order after we have packed and weighed your order. You can call us at 800-552-4382 and we will give you an estimated shipping cost if you chose 1 day air or 2 day air. Returns - Parts and Accessories You can return non-electrical parts to us unused within 14 days of receipt. We charge a 10% restocking fee on all parts and accessories that are returned. You will receive a credit for the amount of the part(s) only, less the restocking fee. Shipping charges are not refundable. Electrical components can not be returned for credit. If you return parts to us, please include your name, phone number and original order number so we can identify your order and have the information to issue a credit. The parts that we sell are OEM parts for the Tank brand scooters. These same parts may also work for other Chinese scooter models, but we do not warrant that any part will work for specific non-Tank models. If you purchase a helmet from us and it does not fit, you can return it to us at your expense and request a different size. We will send the replacement size with no additional shipping charges one time only. We will charge the actual shipping fee to send any additional size exchanges after the first free exchange. If you have any questions concerning our shipping/return policy, please contact us at 800-552-4382 or at the email address shown below. ScootersGeorgia@aol.com |